Refund Policy

This page summarizes how payments and refunds work for ChainSonar paid (“Pro”) access. The same rules appear in our Terms of Service.

Payments

Prices are shown in US dollars and paid in USDT on the BNB Smart Chain (BEP20) through NOWPayments. Each purchase covers a fixed period shown at checkout. There is no automatic renewal — you choose when to pay again.

Refunds

Crypto payments are final and non-refundable once your paid period has started, except where applicable law requires otherwise. If you cancel Pro, you keep access until the end of the period you already paid for; we do not refund unused days in that period.

Wrong network, amount, or address

On-chain transfers cannot be reversed by us. Sending the wrong token, network, or amount is your responsibility. Contact support if you need help tracing a payment — we will assist where possible but cannot guarantee recovery. Email: support@chainsonar.pro.

Founding member pricing

Limited founding pricing applies to the first 20 paying founding members or until 2026-12-31 23:59:59 UTC, whichever comes first. Founding members may renew at founding prices while they stay subscribed. If paid access lapses for more than 7 days, founding renewal pricing is lost (your account record is kept for our books).