ChainSonar

Privacy Policy

Last updated: 2026-10-12

1. Who we are

ChainSonar is operated by an individual based in Pakistan. The Service is not intended for anyone under 18. Privacy requests: support@chainsonar.pro.

2. Data we collect

  • Account email and name — to create and secure your account.
  • Telegram chat id — only if you connect Telegram, so we can deliver alerts.
  • Feedback — messages and optional screenshots you send; screenshots kept up to 180 days after resolution.
  • Server logs — IP, user agent, and request metadata for security and debugging (kept up to 14 days).
  • Cookies — session cookie required to stay logged in; optional analytics only if you accept the banner.

3. How we use data

We use this data to run the Service (authentication, subscriptions, Telegram delivery, support) and, if you consent, to measure site traffic with Google Analytics 4. We do not sell your personal data.

4. Processors

  • Hostinger — hosting and transactional email.
  • NOWPayments — crypto checkout and payment notifications, when you purchase Pro.
  • Telegram — alert delivery, only if you connect your Telegram account.
  • Google Analytics — only if the visitor accepts cookies (when a measurement ID is configured).

Blockchain and price data come from public APIs; those providers process on-chain addresses, not your account email.

5. Payments

When you pay for Pro, NOWPayments processes the crypto transaction on our behalf (typically USDT on the BNB Smart Chain / BEP20 network). We store invoice records (your account email, country of residence, plan, USD amount, crypto amounts, network/currency, transaction hash, and payment status) for subscription fulfilment, support, and tax/accounting. We never receive your card details or wallet private keys.

6. Retention

We keep account data while your account is active. Server logs are retained for up to 14 days. You may request deletion of your account and associated personal data by emailing support@chainsonar.pro. We may retain minimal records required for security, fraud prevention or legal obligations.

7. Your choices

You can disconnect Telegram from the dashboard, decline analytics cookies, and request access or deletion of your personal data via the support email above.

8. International transfers

Servers or processors may be located outside Pakistan. By using the Service you acknowledge that your data may be processed in other countries with different data-protection rules.

9. Changes

We may update this Policy and will post the new version on this page with a revised date.